UFI’s #nglgrant winner 2017 offers tips to assist those applying in 2018 FeaturesWorld

The UFI NGL grant promotes next generation leadership in the exhibition industry, rewarding professionals who show clear initiatives in driving change and innovation in their area of activity. Applications for UFI’s #nglgrant 2018 end 27 February – read on to find out more information & learn top tips from UFI’s NGL Grant 2017 winner, Diana Salman, HR strategic change manager, IFP Expo (Lebanon). “I’ve never won a competition...

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Rising to the challenge of CX FeaturesWorld

Richard Wightman, managing director, Century Ten talks Explori’s research implications The global average customer feedback scores from Explori have cast a bright light onto a problem that was easy to ignore because a multi-billion dollar industry commanding substantial profits is undoubtedly a roaring success. However, satisfaction and advocacy ratings prove that paying customers do not universally love the service that organisers provide. A global average NPS...

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EW recently visited Riviera Maya and Cancun on Mexico’s East Coast, where exhibitions, events and luxury combine The first stop on the trip, organised by Prestigious Venues, was the Hard Rock Hotel Riviera Maya, a vast all-inclusive complex where guests and delegates are chauffeur-driven throughout its extensive facilities. Its features include 8,084sqm of event space with particular attention paid to audiovisual technology, befitting Hard Rock’s...

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