Author Archives: Tom Hall



Tom Hall
Tom Hall

Editor, Exhibition World

DOCUgroup sold to Infopro Digital
in News, World

DOCUgroup sold to Infopro Digital

Arma Partners, the M&A advisory firm focused on the communications, media and technology sector, has advised DOCUgroup, the provider of B2B information to the construction industry in Germany, Switzerland and Austria, on its sale to Infopro Digital.

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30 Jan 2018
BRICKLIVE signs Brazil deal, raises £1.6m
in News, World

BRICKLIVE signs Brazil deal, raises £1.6m

Live Company Group (LVCG) has revealed that Bricklive International Limited (BLI), a subsidiary of the newly acquired Bricklive Group, has entered into a six-year contract with Universal Entretenimento e Produções LTDA (UEP) for BRICKLIVE events in Brazil.

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08 Jan 2018
Rising to the challenge of CX
in Features, News, World

Rising to the challenge of CX

Richard Wightman, managing director, Century Ten talks Explori’s research implications The global average customer feedback scores from Explori have cast a bright light onto a problem that was easy to ignore because a multi-billion dollar industry commanding substantial profits is undoubtedly a roaring success. However, satisfaction and advocacy ratings prove that paying customers do not universally love the service that organisers provide. A global average NPS...

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08 Jan 2018
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